Building Operating Management
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May 2008
Outsourcing: Managing Service Providers in the Data Center
When FM services are outsourced, a facility executive’s contract management and communication skills become mission critical
Building Operating Management
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November 2007
What are Best Outsourcing Practices
Top facilities score cleaning contracts that deliver superior service at lower cost. The key is preparation. Here’s the roadmap they follow
Building Operating Management
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November 2007
Next Steps: 11 Tips For Selecting the Right Cleaning Contractor
Building Operating Management
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November 2007
Determining Three Metrics for Cleaning Satisfaction
Maintenance Solutions
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November 2007
Government Spotlight: Stretching the Budget
Tight finances force managers in government facilities to strategize, prioritize and economize
Maintenance Solutions
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September 2007
Strategic Outsourcing
Careful contractor screening and monitoring helps State Farm ensure work quality and customer satisfaction
Building Operating Management
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May 2007
Outsourcing: Serving Up Quality
Three steps can help facility executives ensure that they get the right level of service from outsourcing providers
FacilitiesNet News
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November 2006
Cost is Not a Major Factor in Outsourcing Decisions, Report Says
FacilitiesNet Report
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October 2005
How HCA Makes Outsourcing Work
Health care company designs and builds relationships with architects and contractors
FacilitiesNet Report
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October 2005
Procter & Gamble Takes Outsourcing Global
William Reeves pushes Procter & Gamble’s business services group to the next level
FacilitiesNet Report
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October 2005
HVAC Service Agreements: Details, Details
Adding key provisions to service agreements can help ensure expectations are met
FacilitiesNet Report
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October 2005
Opening the Door on Elevator Service
Knowing how elevator systems are used and being aware of budget constraints will help guide the formation of service contracts
FacilitiesNet Report
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October 2005
Making Outsourcing a Long-Term Solution
Five communication strategies to hold an outsourcing relationship together
FacilitiesNet Report
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October 2005
Choosing National, Regional Service Contractors
FacilitiesNet Report
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May 2005
Getting Started with Green Cleaning
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