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More than 35 percent of the respondents say their main concern going into the outsourcing process was the fear of poor quality work from contractors.
Survey Says: Managers Sound Off on Outsourcing
Managers Indicate Outsourcing Provides Sense of Satisfaction
Outsourcing's Impact on Staff Morale
Managers Express Outsourcing Concerns
Work Quality Common Outsourcing Survey Theme
Outsourcing Not Going Away