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Upturn Solutions’ CMMS Helps BYU With ROI

Upturn Solutions’ CMMS Helps BYU With ROI
LAYTON, Utah -– Upturn Solutions, a leading developer of Computerized Maintenance Management Systems (CMMS), asset and work management software solutions, today announced that Brigham Young University (BYU) is avoiding 70 percent of campus equipment breakdowns with the use of its Sprocket CMMS solution.  Additionally, the CMMS software automates the process of tracking and ordering over $800,000 per year of maintenance inventory parts.
“At first, we tried a homegrown computer program for preventive maintenance software, developed by the university’s IT department,” confessed David Boekweg, Director of Auxiliary Maintenance for BYU. “It was really a system used for our materials area that they added a module to, in order to help us run our work orders – it just was not doing what it was supposed to do.”
Boekweg sought an easier and more sophisticated solution to maintain and manage the facilities’ work orders and equipment needed to support 150 campus housing buildings and over 30,000 students.   In 2005, Boekweg selected Upturn Solutions’ Sprocket CMMS software and immediately began to realize benefits in his preventive maintenance procedures and work order process.
“Most equipment manufacturers give recommendations for preventive maintenance tasks; we use those recommendations and plug them into the Sprocket preventive maintenance system. Now, Sprocket reminds us when to do these things to keep BYU’s commercial and industrial-grade machines working,” Boekweg declared.
Today, Boekweg is still expanding Sprocket’s reach and has now realized a significant return on investment, “We are putting more and more work orders and repair notifications into Sprocket so it can auto generate all our preventive maintenance tasks.  The preventive maintenance module is extremely versatile, as we can tie it to a location, piece of equipment or even a person.  As a result, the university is now preventing 70 percent of campus equipment breakdowns.”
In addition to Sprocket’s preventive maintenance module, BYU is leveraging the CMMS software to manage approximately $800,000 per year in parts and inventory—with 95 percent accuracy—needed to repair campus equipment.  Boekweg elaborates, “Our technicians can go to the tool crib and check out bar-coded materials with a scanner – right into Sprocket. The software automatically prints out a purchase requisition for reordering parts and materials checked out each day.”
Moving forward, BYU will review additional Sprocket modules for estimating construction costs, electronic billing to different university departments and digital radio dispatch to help eliminate paper work orders and close out tasks immediately over the phone.
“We are pleased that BYU has seen great success with project management and equipment uptime.  Having the opportunity to work with BYU and their staff, we know how dedicated they are to having a best-of class campus. With the continued use of Sprocket, they will see even better results in the future,” said Paulson Palmer, President and CEO, Upturn Solutions.

Contact FacilitiesNet Editorial Staff »   posted on: 9/30/2011

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