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Respondents had plenty of concerns about starting the outsourcing process, ranging from poor work quality (36 percent), life-cycle considerations (21 percent) and loss of control (20 percent).
Survey Says: Managers Sound Off on Outsourcing
Managers Indicate Outsourcing Provides Sense of Satisfaction
Outsourcing's Impact on Staff Morale
Managers Express Outsourcing Concerns
Work Quality Common Outsourcing Survey Theme
Outsourcing Not Going Away