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Updated CMMS Streamlines Hospital Maintenance

Hamilton Memorial Hospital District in McLeansboro, Ill., a 25-bed critical access hospital, was lacking structure in its scheduling processes, especially evening scheduling.



Hamilton Memorial Hospital District in McLeansboro, Ill., a 25-bed critical access hospital, was lacking structure in its scheduling processes, especially evening scheduling. The existing maintenance management system served only as a maintenance reminder, which inevitably meant paper forms were being lost in the shuffle of day-to-day operations.

Today, the hospital uses CWorks Systems' computerized maintenance management system as a scheduling calendar for various in-house work orders. The once sluggish three-copy form system, which bounced paper orders between departments, maintenance and Chris Hall, director of support services, has been replaced by an Internet filing system.

"As soon as I check my computer in the morning I see what all needs to be done. I just print the orders out and give them directly to maintenance," says Hall, who touts the system's ability to reduce the number of time-consuming phone calls he gets from staff.

Inquiries about maintenance issues are all accessible via the program. "I used to get contacted every five minutes. So this really saves me the time of having to explain the issues, or the status of orders," he says.


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