Facility managers can follow this playbook to effectively engage staff members
The Skills Guide for Facility Managers details 10 must-have traits for those new to the industry
Training for front-line technicians is essential for the success of new-generation door hardware because technicians are the first to see and hear about the system's problems, and they are the first responders to these problems. When managers provide training for technicians, security professionals and locksmiths, they get a double payback — a better-prepared frontline and a group of trainers ready to educate others about security, access control, and maintenance.
Managers have a number of key considerations when it comes to selecting training related to door hardware. The training should:
They also have first-rate training facilities, including instructors with many years of experience and labs set up with an array of products to allow students hands-on practice installing and maintaining actual entry-system hardware; video training to show techniques for installing and maintaining mechanical and electrical products; and answers to frequently asked questions frontline technicians will face.
Door Hardware: Battery-Operated Combination Lock Requires No Wiring
Door Hardware: O&M Manuals Contain Parts Lists, Wiring Diagrams
Door Hardware: Technician Training Critical with Advanced Technology