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This is Chris Matt, Managing Editor of Print & E-Media, with Maintenance Solutions magazine. Today's tip is technician training for doors and door hardware.
Training for front-line technicians is essential for the success of new-generation door hardware because technicians are the first to see and hear about the system's problems, and they are the first responders to these problems. Managers have a number of key considerations when it comes to selecting training related to door hardware. The training should do the following: