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OSCRE’s Publishes First Work Request and Work Order Fulfillment Standard
The Open Standards Consortium for Real Estate (OSCRE), has published a Work Request & Work Order Fulfillment Standard Version 1.0 (WRWOF) designed to automate service requests, work order management and report generation between stakeholders with shared business processes, including occupants, service providers, suppliers and owners.
The standard is applicable for Corporate, Commercial, Industrial and Multi-Family sectors of real estate.
Current methods for processing service requests and work orders require custom systems integration between various stakeholders and their software applications. Processes must be reengineered and re-deployed each time new service providers become part of the team.
The ability to replace service providers and software applications has been extremely difficult since they typically provide their own software applications with a proprietary method of structuring their data. OSCRE standards are designed to provide industry-wide standardization of OSCRE compliant software applications enabling end-users to significantly reduce the pain of replacing service providers and/or software applications.
The goal of OSCRE standards is to eliminate the need for manual data re-entry and a great deal of data scrubbing, allowing information exchanges occur near instantaneously with better quality at lower costs. That in turn allows businesses to assign their labor force to other critical tasks.
OSCRE Standards are initiated and developed by member organizations looking for high value/high cost business processes they wish to improve. Member firms responsible for the creation of the WRWOF Standard include Manhattan Software, Virtual Premise, FAMIS Software, VFA, Jones Lang LaSalle, Cisco Systems, Trammell Crow Company and the U.S. General Services Administration. Combined, these organizations have invested over 800 labor hours of expert industry knowledge valued at approximately $200,000, OSCRE says.
All OSCRE Standards are made available at no cost at http://www.oscre.org.
OSCRE’s mission is to effectively facilitate the standards development process among key real estate stakeholders, including owners, tenants/occupants, investors, operators, tenants, developers, service providers, regulatory agencies, consulting firms, vendors and suppliers — to benefit all stakeholders and enable the real estate industry to function more efficiently in the digital economy. Supporting member organizations of OSCRE Americas represent in excess of $2.1 trillion in real estate assets, 12.3 billion square feet of floor space and 1,370,500 association members.