« Back to Facilities Management News Home

« Facilities Management

Webster Bank Announces Expanded Relationship With Fidelity Information Services And New Partnership With Jones Lang LaSalle

WATERBURY, Conn. – Webster Bank, a leading regional bank serving businesses and consumers from Westchester County, N.Y., to Boston, Mass., says that it has extended its existing contract for core transaction processing services and expanded its information technology partnership with Fidelity Information Services (FIS) to include additional products and services, including the management of Webster’s IT network, telecommunications, servers, and data storage infrastructure for the next eight years. Separately, Webster has entered into a new five-year agreement with Jones Lang LaSalle (JLL) for the management of Webster’s 168 owned and leased branches as well as its seven regional hubs and other corporate facilities.


“These two agreements will significantly enhance our ability to deliver value-added services and superior service to customers and will help us better manage costs,” said Jerry Plush, Webster’s president and chief operating officer.


“By expanding our relationship with FIS, we will broaden our product suite, especially with regard to electronic banking services, while controlling costs,” Plush said. FIS has provided core transaction processing services for Webster since 2005. FIS is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS, based in Jacksonville, Fla., serves more than 14,000 institutions in over 100 countries. As part of the expanded relationship with FIS, 47 employees in Webster’s infrastructure management services group will become full-time employees of FIS and in their new roles will continue to support Webster.


Regarding the agreement with JLL, Plush said, “Our physical distribution network continues to be vitally important to our ability to serve our customers’ financial needs. By partnering with JLL, we will gain new and essential capabilities to identify the best locations and designs for both new and existing retail and corporate facilities, while helping us reduce our energy and maintenance costs. JLL also will help us plan effectively for our future corporate space needs, among other benefits.”


Chicago-based JLL is a global leader in property and corporate facility management services providing comprehensive integrated real estate and investment management services for more than 2.1 billion square feet of property in more than 1,000 cities in 70 countries. JLL has approximately 45,500 employees and serves some of the largest banks in the U.S and around the globe. As part of this new relationship with JLL, members of Webster’s corporate real estate services group will be provided opportunities to work for JLL supporting Webster or to pursue related opportunities within JLL or at Webster.    



About Webster Bank


Webster Bank, N.A., is the operating subsidiary of Webster Financial Corporation (NYSE: WBS). With $20 billion in assets, Webster provides business and consumer banking, mortgages, financial planning, trust and investment services through 168 banking offices; 294 ATMs; telephone banking; mobile banking; and the Internet. Webster Bank owns the asset based lending firm Webster Business Credit Corporation; the equipment finance firm Webster Capital Finance Corporation; and provides health savings account trustee and administrative services through HSA Bank, a division of Webster Bank. Member FDIC and equal housing lender. For more information about Webster, including past press releases and the latest annual report, visit the Webster website at www.websterbank.com or follow us on LinkedIn http://linkedin.com/company/webster-bank and Twitter https://Twitter.com/WebsterBank


Contact FacilitiesNet Editorial Staff »   posted on: 4/26/2013

More From 4/26/2013 on FacilitiesNet