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LG Electronics: Company Partners with New Rep Agency to Expand Customer Service in Southeastern Markets
April 12, 2016 — LG Electronics USA announced that Thermal Resources Sales, Inc. has become the latest LG applied rep for the company’s commercial air conditioning business, aiming to drive Variable Refrigerant Flow (VRF) sales and support for the southeast.
TRS shares LG’s mission of providing sustainable, systems-based solutions to consumers across all verticals, and both companies are looking forward to joining forces to provide the highest customer service in the key markets of North Carolina, South Carolina, and Georgia.
TRS has served these markets, along with its sister company Supermarket Environment Services Co. (SESCO), since the 1990s. Leveraging a strong historical presence in the area, TRS and SESCO serve all commercial and industrial markets contributing to the economic growth in these states, including military, healthcare, institutional, global and domestic engineering, manufacturing, laboratory, data center, hospitality, resort, and supermarket.
LG puts a strong emphasis on a full-system approach to HVAC, and the company is proud to partner with TRS, which embraces all HVAC disciplines in the design assistance and sale of airside and waterside products and systems, all while distinguishing itself as a sole-solutions HVAC provider for any mechanical project. Together, the companies will focus on creating sustainable approaches to HVAC needs across all verticals in the growing market.
Aligning with LG’s full-system solutions approach to HVAC, TRS trains and qualifies its sales engineers thoroughly in all mechanical HVAC disciplines and applied products, allowing the company to provide complete systems-based solutions to their customers.
This market approach has allowed TRS and SESCO to provide superior customer service to its customers, producing a historical growth rate of doubling every five years. This unique business approach and TRS’ strong relationships within the engineering and commercial communities, along with LG’s application-centric VRF systems, will help grow demand with key vertical markets in the southeast and bring sustainable HVAC solutions to a target market.