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The Log Cabin Boosts Hygiene and Sustainability with Hand Dryers

Case study: The popular event venue improved restroom cleanliness, reduced waste and met rising guest expectations for hygiene and eco-conscious operations.   October 27, 2025


By FacilitiesNet Staff


The Log Cabin has elevated its guest experience by installing Excel Dryer’s XLERATOR Hand Dryers. Hosting 60,000 to 70,000 guests each year, the venue sought a restroom solution that could deliver both hygiene and efficiency while reducing waste. 

The decision reflects growing consumer expectations. A recent global survey of 4,000 participants across the U.S., Europe and Asia, conducted by Excel Dryer and MetrixLab, found: 

  • 100 percent of respondents agree that a dirty restroom reflects poorly on the establishment. 
  • 80 percent said they would not, or might not, return to a restaurant with a dirty restroom. 
  • Paper towels on the floor or overflowing bins were cited as the top cause of “dirty” restrooms. 

By eliminating paper towels entirely, the XLERATOR directly addresses these concerns while cutting down on trash removal and restroom cleanup. 

“Recycling is something we pride ourselves on, so we really like the fact that nothing goes in the trash barrel with this machine,” says Mick Corduff, executive chef at The Log Cabin. “It’s hard to put a number on how many times the staff wash their hands every day, but it’s probably in the thousands, so this is just phenomenal for speeding up the process. 

Cleanliness isn’t just about appearance; it’s also about safety. Research from the University of Auckland shows wet hands are 1,000 times more likely to spread germs than dry hands. XLERATOR’s high-speed, touchless drying provides a hygienic solution for both guests and staff, while supporting the venue’s sustainability goals. 

“What we’ve learned from our recent global survey is that restroom conditions play a critical role in shaping perceptions of any commercial facility, especially restaurants,” says William Gagnon, chief operating officer and executive vice president at Excel Dryer. “Guests now expect restrooms to be clean, hygienic and touchless, and XLERATOR Hand Dryers deliver on all three while reducing waste and supporting sustainability.” 

Sustainability is increasingly influencing venue choice, with 18 to 30 percent of couples now seeking eco-conscious wedding locations, according to Coolest GadgetsGitnux. The Log Cabin’s adoption of XLERATOR Hand Dryers demonstrates its commitment to both guest satisfaction and environmental responsibility. 

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