RiverTrail Beerworks Elevates Restroom Hygiene with Integrated Sink System

Excel Dryer, Inc. is helping RiverTrail Beerworks create a cleaner, safer restroom experience that enhances guest satisfaction at its new location in Saranac Lake. 

A recent survey conducted by MetrixLab found that 80 percent of guests would not return to a restaurant with a dirty restroom and 100 percent said it reflects poorly on the overall establishment. With that in mind, RiverTrail Beerworks treated restroom design as a key touchpoint in the customer journey. 

After seeing success with XLERATOR Hand Dryers at Lake Placid Pub & Brewery and Big Slide Brewery & Public House, the ownership team upgraded to the D|13 Group Integrated Sink System featuring the XLERATORsync Hand Dryer for its newest space. 

Related Content: The Log Cabin Boosts Hygiene and Sustainability with Hand Dryers

The all-in-one system allows guests to wash, rinse and dry in a single location which helps prevent water on floors and eliminates paper towel waste. The XLERATORsync Hand Dryer with Electrostatic HEPA (eHEPA) Filtration removes 99.999 percent of viruses and 99.97 percent of bacteria from the airstream. Custom-branded dryer covers extend the brewery’s visual identity into the restroom and reinforce a cohesive guest experience. 

“The sink systems get mentioned more than you would think. People are impressed when they go in there,” says Christopher Ericson, owner of RiverTrail Beerworks. 

Sustainability was also a priority. The building features more than 200 solar panels, and the XLERATORsync Hand Dryer can reduce carbon footprint by up to 81 percent compared to paper towels while supporting WELL, LEED and Green Globes goals. 

“Restrooms are one of the most important touchpoints in hospitality,” says William Gagnon, executive vice president and COO of Excel Dryer. “This solution supports hygiene, sustainability and a high-quality guest experience.” 

Next

---

Read next on FacilitiesNet