Home of Building Operating Management & Facility Maintenance Decisions
Insider Reports

FacilitiesNet eNewsletter
eNews Best Information Tool For Busy FMs
We will keep you updated with trends, education, strategies, insights & benchmarks to help drive your career & project success.
Sign up for eBook

Facility Maintenance Decisions

The Role of a CMMS in Restroom-Dispenser Maintenance

Every time someone initiates a request for restroom service — whether for inoperable paper-product dispensers, clogged soap dispensers, sensor failure, battery replacement, or inoperable hand dryer — the worker should document the problem using the department’s computerized maintenance management system (CMMS). This documentation must include the initial request, approval, planning, scheduling, assigning, completion, and follow-up by a supervisor to ensure the quality and completeness of the work.

When the technician completes the work order, the information it contains becomes a part of the CMMS database, which contains all the restroom repairs. This database provides managers with a history of material and labor costs for each location.

Managers can use the information to enhance user comfort, estimate future budgets, identify chronic problem areas, decide whether to repair or replace dispensers or upgrade whole restrooms, meet and document ADA compliance, compare dispenser brands, evaluate worker performance, provide input for continuous improvement, and reduce costs — all while improving the overall efficiency of the department.

Contact FacilitiesNet Editorial Staff »

  posted on 10/1/2008   Article Use Policy