Carrier 4-ton multi-zone model: 38MGQF48---3

Heat Pumps Recalled After Catching on Fire

  October 28, 2019

By Naomi Millán

After six heat pumps have caught on fire, Carrier has recalled nearly 6,000 heat pumps. No injuries have been reported, according to U.S. Consumer Product Safety Commission recall 20-009.

The recall affects about 5,350 heat pumps sold in the U.S., with an additional 450 sold in Canada, between March 2015 through April 2019. All but one of the fires occurred in Canada. Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps are included in the recall. A full list of model numbers can be found in the recall notice. 

The malfunction involves the fan motor, which can fail and cause the unit to overheat. Facility managers with the heat pump installed at their facility should keep an eye on them and keep flammable objects well clear of the unit while awaiting a free repair. Free repair can be arranged through the installing servicer, dealer or contractor, according to recall notice. 

Carrier can be reached at 844-468-4301 for assistance in locating a Carrier or Bryant dealer for more information. 

Naomi Millán is senior editor of Building Operating Management. Go here for other recent recall notices.


Read next on FacilitiesNet