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What Facilities Management Looks Like Inside a World-Class Art Museum 



This episode offers an inside look at how preparation, communication, and trust keep complex facilities operating successfully.


By Mackenna Moralez, Managing Editor  


Coming at you live at NFMT East in Charlotte! Host Mackenna Moralez speaks with Claude Harding, security and facilities manager for the Bechtler Museum of Modern Art. Claude shares what it takes to maintain a museum filled with priceless artwork while welcoming thousands of visitors each year. From dust control strategies and climate-sensitive operations to emergency preparedness and relationship-building with contractors, Claude offers practical insights that facility managers in any industry can apply to their own buildings. Filled with real-world stories and relatable facility management challenges, this episode offers an inside look at how preparation, communication, and trust keep complex facilities operating successfully.  

“I look at my building as a living, breathing entity all on its own,” Claude says during the podcast. “You have to know your building. What does your building sound like? What does the air feel like? What does it smell like? Every building has its idiosyncrasies.”  

The Facilities in Focus podcast publishes bi-weekly. The fifth season will cover healthcare facilities with new episodes premiering in June.  

For comments or to be a guest on the Facilities in Focus podcast, please email Mackenna at fnpodcast@tradepress.com.  

Connect with Mackenna on LinkedIn: https://www.linkedin.com/in/mackennamoralez/ 

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  posted on 5/20/2026   Article Use Policy




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