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KEY FM TOPICS

Building Operating Management

Listen: Podcasts on Communications





By Naomi Millán, Associate Editor   Facilities Management

OTHER PARTS OF THIS ARTICLEPt. 1: Effective Communication Takes More Than the Loudest VoicePt. 2: Best Practices for Good Communications Pt. 3: Finding the Right Communication ChannelPt. 4: This Page

 

 

John D. Finney, senior communication and change management consultant with Towers Watson, discusses the five questions to answer when communicating change, as well as how employee expectations of the communications from their superiors have evolved over time and what they need now.

 

The five questions to answer when communicating change:

https://www.facilitiesnet.com/facilitiesmanagement/audiovideo/Five-Questions-to-Answer-When-Communicating-Change--22247

 

What employees expect when it comes to communication from their superiors: 

https://www.facilitiesnet.com/energyefficiency/audiovideo/The-Evolution-of-Communication-Expectations--22249

 




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  posted on 3/31/2011   Article Use Policy

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