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Besides system components, new-generation access-control components also might require that front-line technicians add specialized maintenance tools, such as a card analyzer, to their maintenance arsenal. A card analyzer looks like a flash drive and plugs into a computer's USB port. Technicians who are performing system maintenance need a card analyzer to determine the card type in use in that part of the system. Managers can choose from a number of popular card systems.
From planning and design to implementation, maintenance, and training, all stages of an access control and bar-code system are equally important to ensure long-term and reliable performance. The two most common mistakes related to bar-code systems are setting an unrealistic timetable for installing the system and not fully explaining system capabilities to building occupants.
Managers who avoid these mistakes can ensure greater system reliability and fewer maintenance needs. The smooth introduction of the systems also will boost occupants' confidence in the technology, the organization's management, and the manufacturers and vendors of the equipment.
Access-Control Technology Requires New Tools for Front-line Technicians