What is one of the most common ADA violations?
One of the most common ADA non-compliance violations is a lack of equal access for individuals with disabilities across a large retail portfolio of stores and/or kiosk locations.
Most companies standardize elements across their portfolio — so if there is an issue at one location, it probably exists at all other sites. An example of this could be writing stands at banks or fitting rooms at retail stores.
Answers provided by Kevin Hughes, vice president, Project & Development Services, Jones Lang LaSalle
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