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ServiceChannel: Company Acquires Big Sky Technologies to Accelerate Innovation in Service Automation for Facilities and Operations



New York City and San Diego, Calif. — Feb. 3, 2016 —  ServiceChannel, the leading SaaS service automation platform for facilities managers and contractors, announced it has acquired Big Sky Technologies, Inc., a San Diego-based, privately held company with a facilities maintenance and operations SaaS solution specializing in serving multi-location retail, restaurant, and other geographically distributed organizations.

The combined resources and talent of ServiceChannel and Big Sky will provide broader choices for facilities departments in retail, restaurant, and other distributed enterprises, while the joint development efforts will accelerate technology and new product enhancements.

This will help ServiceChannel better serve its customers across 63 countries who are conducting millions of facilities management transactions and managing billions of dollars in invoices on the ServiceChannel platform each year.

ServiceChannel intends to operate Big Sky as a separate division including maintaining the Big Sky product line and customer support models. ServiceChannel also plans to offer the Big Sky solution as part of an expanded product portfolio, giving customers a range of options based on their specific requirements and desired functionality.

“The Big Sky team has done an amazing job in creating a compelling, feature-rich, and easy-to-use solution,” said Tom Buiocchi, CEO, ServiceChannel. “Our two companies share a common goal to transform the commercial facilities management industry into a modern online marketplace that provides unprecedented transparency, efficiency, automation, and insight — and this exciting combination will accelerate our ability to provide those values to the market.”

Big Sky was founded in 1993 and has developed into a leading provider of facilities maintenance software renowned by its customers for flexible and intuitive technology and dedicated customer support.


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