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Leading Field Service Management Company Creates Blog that Considers Field Technician and Business Owner Perspectives
Chicago – FieldAware, a leading field service management software company, has announced the launch of the company’s field service management blog to focus on various aspects of managing a field service business. The new blog fills a noticeable gap in the field service automation industry and allows FieldAware to bring forward the voices of technicians and business owners of field service companies. The blog is a natural extension to the FieldAware focus on the voice of the customer, working to understand the challenges of field operations and solve business issues with SaaS technology.
The blog will provide topical news, insights and observations covering a variety of topics, including trends in the application of technology to solve field management challenges and customer service through field workers. A key highlight of the FieldAware blog is the use of real world stories that come from its diverse customer base about the daily challenges and accomplishments of field service. Just like the FieldAware customer base, the blog is aimed to appeal to a broad base of industries with similar dynamics only found in field service operations. While the blog is expected to be highly informational, the FieldAware blog will also feature the humor that can be found in everyday field service operations.
“We build out product around the needs of our customers,” stated Ray Cunningham, Head of Product Development for FieldAware. “It seems natural that we would relay the experiences of our customers and the industry leaders we work with through this communication platform.”
In an effort to provide a broad range of commentary and perspective from professionals throughout the field service industry, guest bloggers will be an important feature of the FieldAware blog. Guest bloggers will be a mix of industry analysts and experienced professionals in the field service industry. The Guest bloggers will explore topics such as the limitations of growing a field business, leveraging technology for business growth and tips on gaining greater visibility into the customer site from the field.
Visit the FieldAware Blog at http://www.fieldaware.com/category/blog.
About FieldAware
FieldAware is the leading provider of field service management solutions for small and medium businesses. The company’s powerful and flexible system enables field service companies to transform their business by streamlining the service scheduling process, increasing field worker productivity, generating lead opportunities in the field, accelerating invoicing, and improving customer satisfaction. The FieldAware system offers rich customization of fields and any easy-to-use interface. FieldAware’s SaaS solution is available to field workers on a mobile app using iPhone, iPad or Android devices, and on demand for office workers and business owners using a web browser. FieldAware is committed to the success of its customers, offering a comprehensive on boarding process to get the system up and running in a matter of days. Regardless what service a company provides, FieldAware can automate the entire workflow, in order to increase business profitability and improve visibility into day-to-day activities. For more information, visit www.fieldaware.com.
