facial recognition

Facility Embraces Facial Recognition

  February 1, 2019

By Dan Hounsell

Institutional and commercial facilities are revisiting their security measures to protect occupants and visitors. As part of these efforts, facility managers are researching technology advances — from metal detectors to surveillance cameras — to determine whether these products can help achieve their security goals.

One organization and one facility have made a major commitment to a key security technology — facial recognition. Delta Air Lines says the Atlanta airport’s Terminal F has become the “first biometric terminal” in the United States where passengers can use facial recognition technology “from curb to gate,” according to USA Today.

In Atlanta, Delta has been rolling out biometric features gradually since October. Now, all Delta passengers traveling on flights to international destinations can take advantage of the biometric options for all parts of their trip when departing from the airport’s Terminal F.

How will it work? During online check-in, customers enter passport information. Or, at the airport, customers scan their passports to check in. Next, passengers can click “Look” as they check in at automated kiosks. Travelers' face scans will be matched to passport or visa photos on file with U.S. Customs and Border Protection. Delta says customers have the same option as they approach the camera at the counter in the lobby, the TSA checkpoint or when boarding at the gate.

Dan Hounsell is editor-in-chief of Facility Maintenance Decisions and FacilitiesNet.com.


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