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Disneyland Hit with Massive Power Outage
December 29, 2017 - Contact FacilitiesNet Editorial Staff »
For many families, the holiday season means vacations, and for those families with young children, Disneyland, in Anaheim, Calif. is often the destination.
As park visitors planned a full day of crowds and rides a power outage on a packed day at the park left some people stranded on rides and thousands in a park with little to do, according to an article in USA Today.
Disney officials blamed the outage on a failed transformer.
The outage struck at about 11 a.m. as the park was filling up with holiday week crowds. About a dozen attractions in Toontown and Fantasyland were affected, but all power was restored about five hours later, according to spokesperson Suzi Brown.
"We sincerely apologize for the inconvenience to all of our guests who were impacted by today’s power outage at the Disneyland Resort," the park said in a statement.
Some guests described long waits on dark rides before Disney employees escorted them off. "It was chaos, it was like a mob scene," Lorraine Navarrette, who was visiting the Anaheim theme park from Sacramento, told KTLA-TV.
"We escorted guests off of rides as part of standard procedure until the power was restored," Disney representative Elva Rubalcava says.
The 85-acre theme park averages about 44,000 visitors a day, and holiday weeks are among its busiest times of the year.
This Quick Read was submitted by Ryan Berlin, managing editor of Facility Maintenance Decisions.