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Restroom Image: The Maintenance Connection


Restrooms are one area of facilities that most people never notice — until they do. When managers notice a restroom, it is usually because someone has complained about it. Even though restrooms frequently go unnoticed by managers, they are one of the most visible and memorable areas within any facility for both building occupants and visitors. Paying close attention to maintenance can pay major dividends when it comes to improving the image of restrooms.

While cleaning is the most significant maintenance cost, there are other issues that should be addressed during the design phase that will have a major impact on maintenance costs. One of the biggest complaints of maintenance crews is the lack of isolation valves on restroom fixtures. Without isolation valves, a problem with one fixture takes the entire restroom out of service. Each fixture must be installed with its own isolation valve.

During the selection process, particularly for fixtures and their controls, attention must be paid to the maintenance requirements of different options. While the rated service life of the fixtures may be very similar, the actual service life of individual components, such as seals, may differ widely. And the time and ease of getting to components that must be periodically replaced also varies widely from unit to unit. Components should be evaluated in part on how difficult it will be to maintain them.

Selecting dispensers for consumable supplies that are adequately sized for the level of use in a particular restroom will reduce the number of times that dispensers must be re-supplied, reducing maintenance costs. Touchless controls on these devices will limit the quantity of product dispensed, which also reduces the frequency with which they must be refilled.

Even something as simple as selecting the right lighting fixture can impact maintenance costs. A well-designed lighting fixture will require no special tools or disassembly of the fixture in order to replace the fixture's light sources. Similarly, the fixtures should be selected in part based on the cost of the lamps that they require.

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