Staffing is a struggle, so don't lose the employees you have. Network with your peers about employee feedback and training
5 keys to creating a positive workplace
Interest in commercial cleaning is at an all-time high as the COVID-19 pandemic continues. Facilities managers are now tasked with determining what the best cleaning protocols are in order to create a safe and healthy environment. However, some products can create other health concerns that will need to be addressed in the future.
At NFMT, Steve Ashkin, president, The Ashkin Group, will discuss how facilities managers can reach the goal of cleaning to disinfect while keeping employees safe in his session A Deep Dive into Healthy Cleaning Protocols: Why FMs Should Care.
FacilitiesNet: Why is it essential that facilities managers make routine cleaning a priority?
Ashkin: The science is clear that indoor environmental quality can directly affect health and occupants' performance, plus research indicates that occupants expect their buildings to be clean. Furthermore, cleaning is one of the largest costs from an operational perspective and thus it is essential that routine cleaning be a priority and is appropriately managed to generate the best return on the investment.
FN: What are some of the dangers that surround failing to have a cleaning protocol?
Ashkin: From a management perspective, without being too dramatic, but the reality is that if we fail to follow proper cleaning protocols with the appropriate commitment of resources – occupants’ lives are literally at risk of harm and potentially death. This is especially true in high-risk facilities such as healthcare, long-term care, food production, food service, pharmaceutical manufacturing, prisons and other building types. This is also important within other building types if they have restaurants, breakrooms, nurse’s offices (e.g., in schools) and other areas where pathogens and other contaminants can be passed amongst occupants. And beyond the health issue, cleaning is often required by law or code, and even routine janitorial is one of the areas that if done poorly, will lead to substantial dissatisfaction and complaints to facility managers from occupants.
FN: How has cleaning strategies changed since the COVID-19 pandemic first began?
Ashkin: There are a number of lessons-learned from COVID:
FN: What are some of the environmental impacts of cleaning products? What should facilities managers keep in mind when choosing products?
Ashkin: The professional cleaning industry consumes:
Today, facility managers have numerous options that are third-party certified to reduce adverse impacts on both health and the environment, perform well, and are cost competitive when compared conventional products.
FN: What will NFMT attendees gain from your session?
Ashkin: Beyond science, this session will provide specific recommendations to make it easy to select and use greener cleaning products. The recommendations are not brand specific, but rather rely on widely accepted green building programs such as LEED and WELL, and the third-party certifications so that purchasers can buy with confidence.
Mackenna Moralez is assistant editor, facility group.