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Director of Facilities - Facilities Management Job Post

Job Type: full time

Location: MA

Role: Facilities Executive
Apply at: jobs@icaboston.org


Position Title: Director of Facilities

Department: Finance and Operations

Reports To: CFO/COO

Status: Full time, Salaried Exempt, At Will

Overview: The Director of Facilities will oversee the ICA’s facilities department. The position is responsible for the procurement, maintenance, operation and physical safety of the museum’s building spaces, systems and equipment from theft, fire, injury and other damage. The Director of Facilities will ensure that all ICA facilities are well maintained and in compliance to meet the ICA’s operating and programmatic needs. This position has supervisory responsibility for the Facilities Supervisor, Facilities Technician, and the Facilities Cleaning Vendor, and works closely with the ICA’s Security staff and security vendor. This position will oversee three ICA sites, Seaport Museum, Seaport Studio and Watershed (East Boston location). The Director of Facilities contributes to a culture of collaboration, community and respect and centers the work of Diversity, Equity, Accessibility, Inclusion, and Belonging in all areas of their work.

The Director of Facilities must be a strategic problem solver, enjoy collaborating with colleagues from a variety of disciplines, can see the big picture as well as the details. Experience in managing large scale building improvement projects and identifying future needs based on the museum`s programmatic vision are an essential part of the management and planning.


1. All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from our Seaport location as of their first day of work.

2. All new hires are required to be fully vaccinated for COVID-19 no later than their first day of work.


Facilities Management:

• Supervise and train facility staff and oversees contractual service providers (maintenance, plumbers, electricians, etc) .

• Oversee maintenance and advise on systems and procedures to keep the ICA’s facilities clean, functional and in good condition.

• Perform regular inspections of the ICA’s site, building, building systems and equipment to identify issues and schedule appropriate work.

• Ensure compliance with museum industry standards regarding temperature and humidity.

• Maintain accurate and comprehensive records of all building drawings, improvements, repairs, preventive maintenance, building/equipment warranties and equipment purchases.

• Maintain Facility department budget.

• Work with CFO/COO to develop and maintain capital improvement and replacement plans.

• Review office and program space issues, identify options and implement approved plans for addressing issues as needed.

• Under the guidance of CFO/COO, hire and manage consultants for space expansion, improvements, reconstruction and space repurposing efforts.

• Ensure plans are in place to minimize the impact of storms, natural disasters, power outages on the ICA’s operations and facilities.

• Negotiate and manage all facility leases; ensure all required building related permits are in place.

• Ensure ICA is in compliance with its Chapter 91 Management Plans.

• Serve as primary liaison with adjacent developers.

• Represent the ICA at neighborhood, local development and related group meetings.

• Keep abreast of area developments and changing urban policies affecting the ICA.

• Identify and research opportunities or challenges for growth, expansion and collaboration.

Board Committees:

• Together with CFO/COO, serve as a liaison to the Board’s Real Estate & Building Committee.


• Undergraduate degree and prior experience in Facilities Management preferred.

• Experience with maintenance and operation of HVAC and climate control systems.

• Solid knowledge of building systems, repairs and maintenance and working knowledge of building codes and permits.

• Ability to plan, schedule and monitor effective and regular maintenance and cleaning of the facility.

• Familiarity with federal, state, and local regulations and safety practices.

• Strong written and verbal communication skills and ability to establish and maintain effective working relationships with a wide variety of people.

• Ability to meet deadlines and respond to emergency situations.

• Ability to work collegially, professionally and collaboratively with a diverse group of constituents including staff, visitors and vendors.

• Ability to lift 50 lbs and operate mechanical equipment.

• Ability to climb stairs if elevators are unavailable

• Demonstrated problem-solving, relationship building and management skills.

• Proficiency in MS Office skills, particularly Word, Excel, and PowerPoint; capacity to learn relevant software and database applications as needed.

Interested candidates should send a resume and cover letter of interest to jobs@icaboston.org. When applying, please include “Director of Facilities” in the subject line.

The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation Red and Silver Line.

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals.

Apply at: jobs@icaboston.org

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