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Snow & Ice Removal: Contracts and Recordkeeping
October 8, 2010 - Contact FacilitiesNet Editorial Staff »
This is Chris Matt, Managing Editor of Print & E-Media with Maintenance Solutions magazine. Today's tip is understanding contracts and recordkeeping for snow and ice removal.
Before making a final decision on which contractor to hire for snow and ice removal, managers need to understand as much as possible about several key issues, including insurance, contracts, and pricing.
Managers too often mistakenly assume contractors insured for services such as landscaping and paving also have coverage for snow removal. In truth, policies for such services generally do not cover snow and ice management. A reputable, professional contractor will have specific insurance for their snow-removal operations and will be happy to provide proof of coverage.
Hiring a dependable contractor who has insurance to cover losses and can prove it is the first step for managers outsourcing snow and ice removal operations. Equally important issues managers must consider regarding risk management include contracts and recordkeeping:
Contracts. A reputable contractor will sign a contract that clearly defines the desired level of service. A contract should spell out the level of service provided, the pricing, and payment terms. These items help both the contractor and the property manager define their relationship in concise terms.
Recordkeeping. Successful and low-risk providers will keep meticulous records regarding their snow-removal services, including work logs and photos. Hiring a contractor that keeps accurate and detailed records allows managers to ensure the contractor performs the work up to agreed-upon standards, and it offers proof of the way the contractor manages snow and ice around facilities.