With retirements on the rise and demand for skilled leaders increasing, the facility management industry finds itself at a pivotal moment. Alana Dunoff, adjunct professor at Temple University and a facility management educator with more than 30 years of experience, is helping to close that talent gap through academic programs and professional credentialing.
Dunoff recently sat down with Dave Lubach, executive editor for the facility market at the NFMT Baltimore trade show for a “Show Central” conversation. The two discussed why facility management is often overlooked as a career path, despite being a dynamic, stable, and well-paying profession.
“A high school student doesn’t go, ‘I can’t wait to be in facilities management when I when I graduate,’” she said.
Whether it’s technicians moving up, military veterans transitioning into civilian life, or design students shifting tracks, facility leaders are emerging from diverse backgrounds.
Dunoff emphasized curiosity, adaptability, and strong communication as the most vital traits for aspiring professionals. Rather than being an expert in fixing things, what matters more is problem-solving, people management and the willingness to learn every day.
Temple University’s Bachelor of Science program in Facility Management is one of only a handful of such degrees offered in the United States. While Dunoff sees the number of programs holding steady rather than growing, she believes deeper industry engagement can elevate the profession.
Listen to the full conversation to learn more and hear her advice for those retiring from the profession.
Dave Lubach is the executive editor for the facilities market. He has 10 years of experience writing about the facility management industry.