The 2004 Baldrige Award recipients are:
• The Bama Companies, Tulsa, Okla. (manufacturing category);
• Texas Nameplate Company, Inc., Dallas, Texas (small business category);
• Kenneth W. Monfort College of Business, Greeley, Colo. (education category); and
• Robert Wood Johnson University Hospital Hamilton, Hamilton, N.J. (health care category).
This is the second time that Texas Nameplate has been named a recipient of the Baldrige Award; the first time was in 1998. Baldrige Award recipients can reapply for the award after five years.
The 2004 Baldrige Award recipients were selected from 60 applicants. All four recipients were evaluated rigorously by an independent board of examiners in seven areas: leadership; strategic planning; customer and market focus; measurement, analysis, and knowledge management; human resource focus; process management; and results. The evaluation process included about 1,000 hours of review and an on-site visit by teams of examiners to clarify questions and verify information in the applications.
The 2004 Baldrige Award recipients are expected to be presented with the Baldrige Award in a ceremony in Washington, D.C., early next year.
Named after the 26th Secretary of Commerce, the Malcolm Baldrige National Quality Award was established by Congress in 1987 to enhance the competitiveness of U.S. businesses. The award promotes excellence in organizational performance, recognizes the quality and performance achievements of U.S. organizations, and publicizes successful performance strategies. The award may be presented to five types of organizations: manufacturers, service companies, small businesses, education organizations and health care organizations. The award is not given for specific products or services. Since 1988, 62 Baldrige Awards have been presented to 59 organizations. In October, President Bush signed into law legislation that authorizes the National Institute of Standards and Technology (NIST) to expand the Malcolm Baldrige National Quality Award Program to include non-profit and government organizations. The program may begin to solicit applications for the award from non-profit organizations in 2006.
The Baldrige program is managed by NIST in conjunction with the private sector. As a non-regulatory agency of the U.S. Department of Commerce’s Technology Administration, NIST develops and promotes measurement, standards and technology to enhance productivity, facilitate trade and improve the quality of life.
For more information, go to www.nist.gov.
