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FM Survey: Training Benefits And Needs





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The 2014 Building Operating Management survey on training of facility staff examined the benefits of training, the extent to which they are being quantified, and needs for additional training.



12. Which of the following benefits has your organization achieved as a result of education and training for the facility staff? R=706
Improved safety 78%
Reduced energy costs 59%
Increased facility staff productivity 55%
Increased equipment life 48%
Increased occupant satisfaction 42%
Reduced legal liability 37%
Improved comfort 30%

13. Have you quantified the benefits of education and training in dollars? R=738
Yes 17%
No 83%

14. In your opinion, do you have enough funds to cover your education and training needs? R=734
Yes 52%
No 48%

15. Does the lack of education and training have a significant impact on your facility department? R=737
Yes 44%
No 56%

16. Which of the following is your biggest unmet training need? R=733
HVAC/Controls 22%
Energy Efficiency 12%
Customer Service/Tenant Relations 10%
Other Sustainable/Green Strategies 10%
Safety/OSHA 10%
Human Resources topics 5%
Fire/Life Safety 4%
Water Efficiency 3%
IEQ/Ergonomics 2%
N/A 22%

17. What is the size of your in-house facility staff, counting all levels of the facility management organization and all locations? R=866
Less than 25 56%
25 to less than 100 23%
100 to less than 200 9%
200 to less than 500 7%
500 or more 5%

18. Which of the following best describes your organization? R=861
Own or lease the space we occupy 65%
Own or manage space that is leased to outside tenants 25%
Provide outsourced FM services to outside organizations 9%

19. What is the primary type of building you are responsible for? R=864
Commercial 41%
Government 11%
Healthcare 13%
Higher education 6%
Hospitality 2%
Industrial 5%
K-12 Schools 17%
Retail 2%
Other 3%

20. How large is your portfolio? R=864
Less than 250,000 square feet 32%
250,000 to 499,999 square feet 24%
500,000 to 999,999 square feet 17%
1 million to 4,999,999 square feet 18%
5 million square feet of more 9%



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  posted on 6/4/2014   Article Use Policy




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