The 2014 Building Operating Management survey on training of facility staff examined the benefits of training, the extent to which they are being quantified, and needs for additional training.
12. Which of the following benefits has your organization achieved as a result of education and training for the facility staff? R=706 |
|
| Improved safety | 78% |
| Reduced energy costs | 59% |
| Increased facility staff productivity | 55% |
| Increased equipment life | 48% |
| Increased occupant satisfaction | 42% |
| Reduced legal liability | 37% |
| Improved comfort | 30% |
13. Have you quantified the benefits of education and training in dollars? R=738 |
|
| Yes | 17% |
| No | 83% |
14. In your opinion, do you have enough funds to cover your education and training needs? R=734 |
|
| Yes | 52% |
| No | 48% |
15. Does the lack of education and training have a significant impact on your facility department? R=737 |
|
| Yes | 44% |
| No | 56% |
16. Which of the following is your biggest unmet training need? R=733 |
|
| HVAC/Controls | 22% |
| Energy Efficiency | 12% |
| Customer Service/Tenant Relations | 10% |
| Other Sustainable/Green Strategies | 10% |
| Safety/OSHA | 10% |
| Human Resources topics | 5% |
| Fire/Life Safety | 4% |
| Water Efficiency | 3% |
| IEQ/Ergonomics | 2% |
| N/A | 22% |
17. What is the size of your in-house facility staff, counting all levels of the facility management organization and all locations? R=866 |
|
| Less than 25 | 56% |
| 25 to less than 100 | 23% |
| 100 to less than 200 | 9% |
| 200 to less than 500 | 7% |
| 500 or more | 5% |
18. Which of the following best describes your organization? R=861 |
|
| Own or lease the space we occupy | 65% |
| Own or manage space that is leased to outside tenants | 25% |
| Provide outsourced FM services to outside organizations | 9% |
19. What is the primary type of building you are responsible for? R=864 |
|
| Commercial | 41% |
| Government | 11% |
| Healthcare | 13% |
| Higher education | 6% |
| Hospitality | 2% |
| Industrial | 5% |
| K-12 Schools | 17% |
| Retail | 2% |
| Other | 3% |
20. How large is your portfolio? R=864 |
|
| Less than 250,000 square feet | 32% |
| 250,000 to 499,999 square feet | 24% |
| 500,000 to 999,999 square feet | 17% |
| 1 million to 4,999,999 square feet | 18% |
| 5 million square feet of more | 9% |
