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Part 5: Work Quality Common Outsourcing Survey Theme
By Dave Lubach, Associate Editor
July 2014 -
More than 35 percent of the respondents say their main concern going into the outsourcing process was the fear of poor quality work from contractors.
Online Exclusive: Outsourcing Survey
Part 1: Survey Says: Managers Sound Off on Outsourcing
Part 2: Managers Indicate Outsourcing Provides Sense of Satisfaction
Part 3: Outsourcing's Impact on Staff Morale
Part 4: Managers Express Outsourcing Concerns
Part 6: Outsourcing Not Going Away