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I'm Dan Hounsell, editor of Maintenance Solutions magazine. Today's topic is, avoiding ADA trouble.
For the last 20 years, thousands of Americans with Disabilities Act (ADA) cases have been filed in federal courts across the United States, as well as through the U.S. Department of Justice (DOJ), the federal agency responsible for enforcing ADA standards for facilities. Most of these cases began with an issue in an existing building, where an individual with a disability or DOJ cited the facility's lack of "readily achievable barrier removal" as the primary reason for the complaint.
The following questions can help facility managers determine their level of risk for an ADA complaint from an individual or DOJ: