How managers can move their organization from reactive emergencies to planned activities
Angela Testa, senior vice president of operations at American Campus Communities, strengthens operations without compromising a healthy work environment
In terms of resources managers have at their disposal to help navigate through these and other challenges related to painting projects, contractors often are at the top of the list.
"In terms of consultation, contractors can provide a great deal of information to managers that can lead to greater savings," Cusumano says.
Adds Zimmer, "The contractor should be a full participant in terms of the function they're providing. The manager should really meet with that contractor to get their perspectives on the job right up front — what they might recommend in terms of products they've worked with in a particular space.
"I was actually talking with an architect not too long ago who was spec'ing materials for a laboratory environment at a university. When the painter got there and actually learned more, he called the architect and said, 'This product you spec'ed with the facility manager is not going to work. I've used this in a lab environment before, and because of the cleanup materials, it will never hold up. So instead of using technology A, we need to use technology B.'
"So if that conversation had happened early on, they wouldn't have had to delay and go get different paint with a different technology. The contractor should absolutely be engaged and talking with the manager right from the get-go."
The Painting and Decorating Contractors of America (PDCA) is a trade association dedicated to the success of painting and decorating contractors. Nearly 2,000 contractors in America and Canada are members of this. PDCA is recognized and supported by many industry manufacturers and suppliers as the premier organization committed to helping painting and decorating contractors improve their business. PDCA offers contractor members opportunities to develop and grow through participation in education programs, attendance at local networking meetings, and the use of PDCA industry standards. For more information, visit www.pdca.org.
Painting Contractors Provide Valuable Resource to Managers