In an industry where adaptability is essential, few voices resonate more than Steve Shuchat, president of All Clean Services and the Building Service Contractors Association International (BSCAI). During a Show Central session at the recent Clean Buildings Conference, which co-located with NFMT Baltimore, Shuchat spoke with Facility Cleaning Decisions editor Corinne Zudonyi, offering perspective on everything from business evolution to technology integration in facility services.
Shuchat's roots go back to a small family-run janitorial operation in Ohio, now grown into a 180-employee commercial service company. But his message wasn’t just about growth — it was about how to grow strategically. His insights were particularly relevant for facility service professionals who manage outsourced partnerships, or are integrating emerging technologies like AI and robotics.
One piece of advice: start small. Whether exploring smart equipment, automating tasks, or evaluating leasing vs. buying, Shuchat advocates for pilot approaches grounded in practicality. He also stresses communication — translating what you learn at industry events back to your team in a focused, actionable way.
Shuchat’s story is a case study in relationship-building, resourcefulness, and resilience. Even though he is a building service contractor, in-house facility leaders can take away leadership lessons easily implemented into their departments.
Listen to the full session to learn more about Shuchat's story.
Corinne Zudonyi is the editor-in-chief of the cleaning market, which includes Facility Cleaning Decisions, a sister publication to Facility Maintenance Decisions.
