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To Understand Flooring Failures, You Have to Understand the Flooring Products

By Lewis Migliore

I've said it for years: The flooring never lies. It will tell you exactly what's wrong if you listen to what it's saying. Unfortunately, when flooring failures happen, they are being misdiagnosed by people who don’t understand the nature of the products, their inherent characteristics, how they should perform and why they’re seeing a problem. They also don’t understand the proper terminology to describe a visible condition or understand the nature of specific products and the results of lab tests and what they mean. Nor what tests to conduct to determine if, in fact, the problem is related to the product. In addition, the term “industry standard” is being thrown around as justification for a comment when a standard doesn’t exist in most cases. Actually, there aren’t that many formal industry standards at all but there are common and ordinary industry practices that can and should be relied on and referred to with a flooring problem. In addition, some “sources” of information are people who don’t know themselves what they’re talking about. This is because there are actually fewer truly technical people in the industry that understand the products and in particular, hard surface products. Let’s look at a few of the issues I’m referring to.

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The Commercial Flooring Report is provided by Lewis Migliore, president of LGM and Associates, which offers technical flooring services, including help or guidance with a new flooring project or a failure on an existing floor. Contact him at lgmtcs@optilink.us.

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posted on 2/28/2020