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Elevator System Improves Transport Capabilities in Buildings - ThyssenKrupp - Facility Management Product Release

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Aiming to ease stress in the lives of over 1 billion people who use elevators each day — a number expected to rise as urban populations increase by three billion in the next three decades — ThyssenKrupp is launching its Microsoft Azure IoT-enabled MAX to increase transport capacities in buildings.

ThyssenKrupp Elevator launches MAX, a game-changing predictive and pre-emptive service solution that extends remote monitoring capabilities to dramatically increase current availability levels of existing and new elevators. Utilizing the power of Microsoft Azure Internet of Things (IoT) technology, MAX makes it possible for an elevator to tell service technicians its real needs, including real-time identification of repairs, component replacements, and proactive system maintenance.

Today’s 12 million elevators worldwide move 1 billion people each day, making the elevator the most used means of transport — and also the safest — but in one year of operation these elevators are unavailable due to service interventions in a cumulative amount of over 190 million hours; MAX is set to significantly improve all these statistics, aiming to cut unavailability periods by half.

With MAX, data collected in real time from millions of connected ThyssenKrupp elevators is sent to Microsoft’s trusted Azure cloud platform, where an algorithm calculates the remaining lifetime of key systems and components in each elevator. Now, ThyssenKrupp’s team of over 20,000 global service engineers and technicians will be able to rely on MAX as their wingman, making it possible to inform building owners in advance when key systems or components will need to be repaired or replaced, program interventions, and thereby avoid out-of-service signs on elevator doors. In a MAX-connected building, people will wait less time for elevators, resulting in decreased stress and more quality time.

Andreas Schierenbeck, CEO of ThyssenKrupp Elevator, says, “Our mission is to revolutionize and do something nobody else in our field has done before: To transform a century-old industry that has relied on established technology until now. Cities of today need innovations that respond to the challenges of the massive urbanization we are currently witnessing. We are very pleased to work with Microsoft to truly take ThyssenKrupp into the digital era and change the way the elevator industry offers maintenance services.

“MAX is the second pillar of our revolution and comes after the introduction of absolute breakthrough mechanical technologies such as the TWIN elevator and the rope-less MULTI technology for future buildings, designed to reduce the elevator footprint and release vital space for additional rent revenues in buildings.”

Kevin Turner, Chief Operating Officer, Microsoft Corporation, says, “Building on our trusted cloud platform, Microsoft Azure IoT capabilities are connecting millions of systems for ThyssenKrupp, helping them integrate and analyze their data so they can move from reactive to proactive business models. Through intelligent data, ThyssenKrupp is truly transforming their business and the way they engage with building managers.”

Vernon Turner, Senior Vice President of Enterprise Systems and IDC Fellow for The Internet of Things‚ says, “ThyssenKrupp is a prime example where telemetry data from the worldwide installed base of ThyssenKrupp elevators could be analyzed to reduce the equipment downtime through preemptive maintenance prior to failures.”

posted: 1/14/2016