Despite being law for more than three decades, the Americans with Disabilities Act (ADA) still trips up many facility managers — and the consequences can be costly.

In this recent Ask the Expert session, ADA consultant Joan Stein cuts through the myths and confusion to clarify what compliance really means for facilities of all types. She dives into the essentials of barrier removal, how “readily achievable” upgrades are defined, and the real risks posed by “drive-by” ADA lawsuits that target non-compliant parking lots and entrances.

The session emphasizes practical steps facility managers can take now to avoid legal and reputational damage such as conducting regular site surveys, maintaining accessible features, and documenting improvements.

Stein also highlights overlooked issues such as protruding tree branches, poor signage, and misapplied renovations that create new access barriers.

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