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Facility managers face a constantly evolving landscape of potential risks — from safety incidents and compliance violations to operational breakdowns and cyber threats. The recent webcast, "Facilities at Risk: What You Don’t Know Will Hurt You," dives deep into the essential risk management practices facility professionals need to protect people, assets, and operations. Whether managing a school, hospital, commercial building, or public infrastructure, this session offers actionable insights on how to reduce vulnerabilities and prepare for the unexpected.

Led by Jim Turner, senior project manager at Jacobs and a Building Operating Management Influencer, the presentation outlines a practical, step-by-step framework for identifying, analyzing, and mitigating risk within any facility portfolio. Turner’s “maturity model” emphasizing progression — from recognizing known risks to uncovering unknown ones — helps facility leaders create structured, responsive risk management plans that align with their organizational goals.

The session explores four major risk categories: safety, operational, compliance, and financial. Real-world case studies demonstrate how these categories play out in facility settings. Turner shows how to evaluate both the likelihood and potential impact of risks, using simple methods (like high/medium/low scales) or more advanced approaches (such as statistical analysis or expert judgment) when resources allow.

The webcast addresses how to build a living, adaptable risk management plan. This includes designating ownership for each risk, integrating mitigation into daily operations, and regularly updating strategies as new threats emerge or old ones are retired.

Log in or join fnPrime to watch the webcast and earn continuing education units.