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ServiceChannel offers a single web- and mobile-based platform to source, procure, manage and pay for facility maintenance services from commercial contractors.
The SaaS-based solutions provides a real-time view of service data across all trades, locations and contractors to facilities managers and company staff.
The ServiceChannel platform enables facilities clients to gain visibility across their enterprise, lower costs and improve their brand image without outsourcing.
Various integrated solutions include:
ServiceChannel significantly reduces the cost of managing facilities, delivering a 5-7X ROI while reducing costs between 19-30%. This is why we have over 200 successful clientsand a 99% retention rate.
Retailers are constantly looking to find ways to make improvements in operations as well as measure and track the performance of their partners – the goal being to provide great service while ultimately reducing costs. I have worked with ServiceChannel for many years and their innovative technology and constant efforts to provide best in class service to their customers makes them such a great partner and differentiates them from their competitors. I have had the opportunity to view their new Business Intelligence platform as well as discuss their initiatives with them and I am truly impressed with what they have achieved here. ServiceChannel are in the process of transforming the industry, assisting companies better understand and run their operations and assisting their service providers to better understand and compete. The ProView scorecard is already yielding significant results.
— Paul Walsh, Former Director of Facilities, GAP