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In one of the survey's more surprising findings, 64 percent of the respondents say outsourcing has had no effect on their departments' morale.
Survey Says: Managers Sound Off on Outsourcing
Managers Indicate Outsourcing Provides Sense of Satisfaction
Outsourcing's Impact on Staff Morale
Managers Express Outsourcing Concerns
Work Quality Common Outsourcing Survey Theme
Outsourcing Not Going Away