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By Dan Hounsell, Editor
Maintenance & Operations Article Use Policy
Maintenance and engineering managers need a pat on the back, and we're here to help. That's why we've created the Maintenance Solutions Achievement Awards.
In a sense, maintenance and engineering departments are the baseball umpires of institutional and commercial facilities: No one notices them until something goes wrong. But the problem for managers and their staffs goes much deeper than that. They are doing far more than just preventing things from going wrong. Sure, technicians are on the job daily, responding to work orders, searching for small problems before they become major headaches. That is the traditional role of maintenance.
But in many organizations, managers have expanded that role. Increasingly, instead of being the "necessary evil" in facilities, they are taking on projects and activities that actually contribute to their organizations' bottom lines and make facilities safer, healthier and better places to work and visit. The challenge for managers is getting anyone to notice. Maintenance and engineering types tend not to be self-promotional, preferring instead to let their work — and, by extension, the work of their departments — speak for itself.
So we created the Maintenance Solutions Achievement Awards to give managers an opportunity to shine a spotlight on their successes that too often go unnoticed. Entry is free, and documenting your department's success is quick and easy. Visit www.facilitiesnet.com/ms/msaa for more information, and e-mail me if you have questions.
It's time for managers and their staffs to get the pats on the back they have long deserved.
Agree? Disagree? Have something to say? We want to hear from you. Visit myfacilitiesnet.com/members/Dan-Hounsell/default.aspx, and "Start a Conversation."
Dan Hounsell offers observations about trends in maintenance and engineering management and the evolving role of managers in facilities.
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