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The Value Of Customer Service In Facility Management

Smart buildings, social media and other technology disrupters doesn't change the fact that customer service is still an essential component of facility management

woman presenting at NFMT conference

We have fought long and hard in our facility management organizations to be known for providing superior customer service. In the current environment of high tech facilities and social media we need to make certain customer service still has value in our service delivery strategy. Take 30 minutes to learn why customer service in facility management matters.

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