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The Professional Retail Store Maintenance Association (PRSM) released its annual review of the state of retail facilities management and key trends impacting the nation’s leading retailers and suppliers. The industry-leading 2018 Trends Report identifies five major trends driving the facilities management industry. They include: the transformation of the retail industry, the widening skills gap, technology, fulfillment center growth, and benchmarking. These trends are driving change across the industry and will require facilities executives to adapt new strategies and tactics to succeed. “The retail industry is transforming and it is critical for retail facility executives to understand the trends driving this transformation,” says Jonathan Bauer, 2017-2018 Chair of the PRSM Association. “These trends provide great opportunities for my peers to demonstrate their expertise, to better support their companies and to drive change in the industry.” A breakdown of the major trends includes:
Download the PRSM Association 2017 Trends Report to learn more about how changes in the retail industry are impacting retail facilities management today.