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By Lewis Migliore We’ve talked repeatedly over the years about failed flooring installations and problems with flooring but haven’t really spent much time on how to fix or address a failed flooring installation. So let’s take a look at it. The same guidelines apply as when writing a story: Consider who, what, when, where, and why, and add to it how and then heap on what went wrong and why and who’s at fault — the most important part. Then top it off with how do we fix it. Most often everyone has an opinion about a flooring failure or problem, or at least a thought or some idea as to what went wrong and who is at fault. Typically the floor itself gets accused since it’s the material physically exhibiting the problem. Next in line for blamea are the installers because they put the product down, and they are the obvious choices. In fact it may be neither of those two. But since the flooring is the first item to manifest a problem, one of the things you have to do is look “into” the flooring, not at it. The flooring is what you see as the problem but the underlying issue may be and usually is deeper than what appears on the surface, and it can be simple or complex.Click here to download the report.The Commercial Flooring Report is provided by Lewis Migliore, president of LGM and Associates, which offers technical flooring services, including help or guidance with a new flooring project or a failure on an existing floor. Contact him at firstname.lastname@example.org.